Building a successful business, whether online or offline, is all about building relationships with others. Building relationships with your customers means that they will keep coming back to buy more from you. And building relationships with other business owners means that they could just help you grow your customer base.

If you want to improve those relationships, start making an effort to contact some of your customers and business contacts personally. Some ideas include:

• Sending your top affiliates a birthday card.
• Emailing a top customer thanking them and asking if they have any product requests.
• Emailing a blogger who you admire and giving them your positive feedback.

Yes, this is time consuming, but you can set a doable goal e.g. 2 emails per week. You’ll really notice the results!